By placing an order with HR Car Audio, you agree to abide by the following terms and conditions. These terms are intended to ensure that you are aware of our policies and procedures and that your rights are protected.
Delivery Policy:
Free Standard Delivery: Available on all orders over £500.00 (Excludes Northern Ireland, Channel Islands, and International Orders).
UK Next Working Day Delivery with DPD: Available for orders placed before 16:00. This excludes Northern Ireland, Scottish Highlands, and Channel Islands.
Saturday Delivery Option with DPD: Available at checkout. This excludes Northern Ireland, Scottish Highlands, and Channel Islands.
Return Policy:
Hassle-free Returns: We offer a 14-Day Money Back Guarantee. If you are not completely satisfied with your purchase, you can return any unused and unopened products within 14 days of delivery for a full refund.
Easy Return Process: Ensure the product is in its original, unused condition. Contact our customer service team to initiate a return, and we will guide you through the process to ensure a prompt refund.
Customer Satisfaction Priority: We prioritize customer satisfaction and aim to make the return and refund process as convenient as possible. Your feedback is valuable to us, and we are dedicated to resolving any concerns promptly and efficiently.
General Conditions:
By using our website and placing an order, you agree to comply with our terms and conditions.
We reserve the right to update or modify these terms at any time without prior notice.
It is your responsibility to review our terms and conditions periodically for any changes.